Terms and ConditionsPolicy

1. Payment Terms

Payment is due in full within 7 days of the service date.
Payments can be made via cash, bank transfer, debit/credit card, or other methods specified during booking.

2. Late Payments

A late fee of £40 will be applied to payments not received by the due date.
Interest of 5% per month will be charged on outstanding balances after 40 days from the invoice date.

3. Cancellation Policy

Cancellations made less than 24 hours before the scheduled service will incur a £40 cancellation fee.

4. Dissatisfaction with Service

If you are dissatisfied with the service, you must notify us within 24 hours of completion. We will work with you to resolve the issue where possible.

5. Liability

The company is not responsible for pre-existing damage to the oven or surrounding areas.
Customers are responsible for ensuring the appliance is safe and ready for cleaning (e.g., disconnected from electricity/gas if necessary).

6. Agreement

By booking our services, you agree to these payment terms and conditions.
These terms are subject to change, and the latest version will apply to all new bookings.